FAQs
Frequently asked questions.
👋 Getting started
How can I vote?
You need to connect to CyberSpace with your wallet and fulfil the requirements defined by the voting strategies used by a specific space. For example, you might be required to hold a specific amount of the organization’s token. You can see the voting strategies directly on a proposal’s page in the Information section:
If you don’t understand why your voting power is 0 or how the strategies work in detail, we recommend reaching out to the organization directly. In most cases you don’t have the voting power because you did not hold the required tokens at the time of proposal creation. Tokens which were acquired after the proposal has been create are not taken into account for the voting power calculation.
If you are eligible to vote, you can cast your vote directly from the proposal’s page. Once you select the choice(s) and confirm your vote, a new window will pop up and open your wallet extension in the browser. You will be then asked to sign a message which doesn’t create any gas fees (voting is free of charge) or affect your holdings. Signing the message is the last step of casting a vote. That’s it!
👤 I'm a CyberSpace user
I get "Oops, something went wrong!” what should I do?
We recommend to wait for around 10 minutes and try again. If the error persist, open the console panel (right click with your mouse and click Inspect and open the Console tab):
Make a screenshot of the panel and post a message in our Discord server or our Telegram with the following details:
Topic: clear on context when you got the error - Cannot cast a vote - Oops, something went wrong
What were you attempting to do? (i.e. vote on a proposal, create a proposal)
Did you wait for some time before trying again?
Paste the screenshot from the console panel.
Voting
I delegated my voting power but would like to take it back. How can I do it?
You can remove your delegations by going to https://testnet-space.cybercrowd.org/#/delegate and clicking the ❌ for the delegations you wish to remove.
Moreover, if you want to override your delegate’s vote on a proposal using the delegation strategy you can simply cast your own vote and it will override the delegate’s vote. If the delegation happened on-chain, then head to the delegation portal of the project you’re looking for and redelegate there.
Can I explain the reason for my vote somewhere?
Yes, apart from the proposals using shielded voting.
You can add a short explanation when casting a vote:
How can I export the complete voting to excel?
Go to the proposals page and click the download icon to get a CSV file. You can open it directly in excel or import it in the Google Sheets.
Proposals
Your proposal cannot be submitted due to a missing proposal validation rule. What does it mean?
Due to multiple spam attacks on CyberSpace all Spaces are now required to set up a Proposal Validation. Head here to learn how to do it: How to use validation strategies:
Space settings
I made a mistake with my space settings and I want to cancel existing votes. How can I do it?
You cannot invalidate existing votes. However you can delete the proposal.
If you are an admin of the space or proposal’s creator you can delete the current proposal by clicking Delete on the proposal’s page:
Then change the space settings and make sure to persist the changes.
Once the settings have been updated you can recreate the proposal from scratch.
Your proposal cannot be submitted due to a missing Gitcoin Passport voting validation rule required with the "ticket" strategy. What does it mean?
If your space is using only a ticket Voting Strategy you are required to set a Gitcoin Passport Voting Validation to minimize the risk of spam votes on your proposals. Without it hackers can easily create multiple accounts (each getting 1 Voting Power) and take the voting process over.
Voting strategies
I want to test a strategy, how can I do it?
You can use the playground on CyberSpace available from the strategy’s page:
How can I give 1 voting power to all voters holding a specific token regardless of its amount?
It's a two step process - you have to define a validation strategy and a voting strategy for your space.
1. Voting validation
In order to allow users to participate in voting, setup a Basic voting validation in the space settings. You can find it in the voting section in space settings:
When defining the voting validation parameters, you have the option to specify the strategies for the tokens and the minScore required for voters to be eligible to vote:
Here is an example of the basic strategy setup for voters holding DAI tokens:
{
"minScore": 1, # define the minimum required amount of token
"strategies": [
{
"name": "erc20-balance-of",
"params": { # define the specific token details
"address": "0x6b175474e89094c44da98b954eedeac495271d0f",
"symbol": "DAI",
"decimals": 18
}
]
}2. Voting strategy
Use the Ticket strategy to give voting power equal to 1 to any user eligible to vote - users that passed the voting validation described in step 1.
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